THE NEW GREEN DISTRICT REWARDS APP IS HERE!
The Green District app is the easiest way to order your favorite salads, wraps, grain bowls, and Toastys AND earn rewards! With the app, you can skip the wait and order from home or the office for carryout or delivery – and earn rewards while doing so.
What has been updated?
Scan To Pay: In store? You can still scan to earn rewards, but now you can add your payment card to the app and make your transaction even faster by scanning to pay and earn rewards!
Gift Cards: Have a Green District gift card? Add it to your app for quick redemption! You can also purchase a gift card in the app and immediately send it to a friend.
Catering: Catering is now built in to the app, and you can now earn rewards on every catering order!
Birthday Gift: Birthdays are special, put yours in your profile to get a gift from GD!
FREQUENTLY ASKED QUESTIONS
UPDATING THE APP & LOGGING IN
Q: How do I upgrade to the new app version?
A: If you have auto updates turned on, your app will automatically update! If you don’t have auto updates enabled, simply head to the GREEN DISTRICT app in the app store (iOS | Android), and tap “update”.
Q: I forgot the email I used to log in. How do I recover it?
A: Try to log in with the last email you remember using. If you’re still experiencing issues, please email us at rewards@gdsalads.com with subject line “App Login Issue” with your first and last name and email address, and we will retrieve your account information.
Q: I forgot my password. How do I reset it?
A: Tap “account” on the bottom of your app, then tap “forgot password” and enter the email associated with your account
Q: I don’t have an account, should I make one? How would I do that?
A: Absolutely! With an account, you’ll be able to rack up loyalty. If you’ve already downloaded the app, tap “account” on the bottom of your app, then tap “create account”. If you don’t yet have the app, click here to download from the app store.
Q: Can I check out as a guest, without making an account?
A: Yes! Guest check out is now available on the app and web ordering. By checking out as a guest, you won’t rack up loyalty points, but you can make an account at any time.
Q: What is the benefit to creating an account?
A: Glad you asked! There are so many benefits to creating an account, like: racking up loyalty points on each order, quick re-order of your favorite items, and getting $5 off your first order!
Q: Can I still order if I don’t update my app?
A: Technically, yes. The old app will stay functional through mid-January 2025. However, it’s important to note that customers who continue to order on the old app will not accrue loyalty, nor will they be able to continue using features like Google Pay and Apple Pay. It’s best to update your app right away to ensure you’re collecting your rewards and having the most ideal app experience.
Q: I’m still having trouble logging in
A: No worries! Try logging out and logging back in. Also, make sure that you have enough charge on your mobile device, that your internet connection is strong, and that you have sufficient storage space on your mobile device as all of these factors can make it more difficult to access the app.
LOYALTY & REWARDS
Q: Will my existing credit and loyalty transfer over to the new app?
A: Yes, your lifetime points, current points balance, and credits will all transfer over to your new profile, once you update your app.
Q: How do I earn points?
A: You’ll accrue points with each dollar you spend! Every $1 spent earns 1 point, and every 75 points earned are automatically redeemed for $5 in credit on your next order.
Q: Are there any restrictions to rewards?
A: There are no expiration dates or item restrictions for your rewards credit. There may be restrictions for other promotions or rewards, and will be stated in that communication.
Q: Can I use rewards for in store & app purchases?
A: Yes, you can apply any reward to in store or app menu item purchases. For in store purchases, you must share your app with our staff at the register who will then scan it to activate that reward.
Q: What if my rewards aren’t working properly?
A: Contact us at rewards@gdsalads.com with the subject “App Rewards Issue” along with your full name, email associated with the account, and location of order, and our team will help resolve the issue.
Q: I forgot to scan my app when I ordered in-store! Can I still get my points?
A: Email your receipt with your full name, email associated with the account, and location of your order to rewards@gdsalads.com with the subject “Receipt for points” and we’ll add the points to your account.